FAQs

How does the furniture work?

Our heated furniture is powered by electricity. Simply plug in the furniture to any standard 120v outlet (GFCI for outdoor use) and turn on the control knob. There, you can set to your desired temperature, between 80 - 120 degrees and adjust as needed. Your furniture will begin heating and will hit the set temperature in approximately 10-15 mins, depending on the ambient temperature. Each items comes with an automatic shut off feature after 8 hours of use.

Our heated furniture is very energy efficient. Our largest product, the Helios Lounge, uses about $1 of electricity every 8 hours on the highest setting.

What electricity is required?

All of our energy-efficient heated furniture models plug into a standard 110-120v with 15 Amp breaker (~1800W). See below for electricity use for each model. Please note energy costs vary depending on multiple factors but the energy cost to power our largest product (Helios Lounge) on the highest temperature for 8 hours is under $1.

Apollo Chair: 750 watts

Apollo Lounge: 1250 watts

Kosmos Chair: 750 watts

Kosmos Lounge: 1250 watts

Helios Chair: 750 watts

Helios Metreo: 1250 watts

Helios Lounge: 1500 watts

Evia Chair: 750 watts

Evia Lounge: 1250 watts

Orion Chair: 750 watts

How hot will my furniture get?

The temperature is adjustable up to 120 degrees fahrenheit and begins heating up immediately when turned on. Our furniture reaches the maximum temperature within 10-15 mins depending on the ambient temperature.

Will the electrical elements be safe in the rain or near a pool?

Yes, the cords are outdoor grade and outdoor outlets are required by National Electrical Code to be ground fault circuit interrupter (GFCI) protected. These units trip off when there is a current leakage or a short circuit. All of our products are UL Listed and come with a 3-year limited warranty for residential use.

How will my piece of Galanter & Jones furniture wear over time?

Our furniture has been in the market for over 12 years so we know a thing or two about longevity and durability. All of our pieces are hand made from natural materials so slight variation in the finish and color is likely and not considered a defect. Hairline cracks can form over time and are not to be considered a defect, simply patina. Galanter & Jones pieces are incredibly resilient, however unintentional damage can occur and is easily avoidable. In order to avoid the formation of visible scratches, do not place or drag sharp or coarse objects on the surface (like those keys in your pocket!). Avoid any contact with acidic materials on the surface such as citrus, berries, olive oil, red wine as they can be harsh to the sealant and can possibly stain.

For excessive wear & tear, we sell at-home resealing kits for $40. Simply contact us and we'll help you place that order.

What’s the best way to care for my Galanter & Jones furniture?

Our outdoor furniture is incredibly durable and requires minimal to no maintenance. To avoid stains due to spills, we recommend keeping it clean using a mild, non-abrasive cleaner or simply warm water and a soft towel. Avoid anything abrasive, acidic or that contains bleach. These could damage the sealer. If you won’t be using the pieces for an extended period of time and in extreme conditions such as heavy snow, we recommend storing under an overhang or using a cover. Let us know if you are interested in ordering one!

Does Galanter & Jones furniture work in the snow?

Yes! Our pieces are wonderful in cold climates. Please keep in mind that they will take longer to heat up if it is very cold outdoors. They will reach about 100 degrees if it is freezing outside. If it is below freezing, go inside!

Does it get too hot on sunny days?

The dark colored stone will warm up in direct sunlight, however the stone will stay cool if it is in the shade, even on a hot day.

I live near the sea. Will the metal frame rust?

The frames are made from powder-coated stainless steel, which has great corrosion and weather resistance.

Is the heating efficient?

Yes, the seats run on electricity and are more efficient than a propane space heater or any other alternatives.

Helios Lounge: 1500 watts, 12.5 amps

Helios Chair: 750 watts, 6.25 amps

Evia Lounge: 1000 watts, 8.5 amps

Evia Chair: 750 watts, 6.3 amps

Apollo Lounge: 1250 watts, 10.4 amps

Apollo Chair: 750 watts, 6.3 amps

Kosmos Chair: 750 watts, 6.2 amps

Orion Chair: 750 watts, 6.2 amps

How will it affect my electrical bill?

The Helios Lounge uses about $1 of electricity every 8 hours on the highest setting. Everything else uses slightly less than that.

What are the power cord options?

Standard cord configuration is approximately 8 ft long, exiting the back right leg when seated. If you require something different for your Helios or Evia order, please let us know within 5 days of placing your order.

Will it fade in the sun?

Nope! Our pigments are made from metal oxides and are naturally UV resistant.

Well, this seems like a good idea for the east coast, why are you in California?

Our heated seats are for relaxing in all climates. California has plenty of beautiful weather but also a fair share of cloudy days and chilly nights that might normally drive you inside. Galanter & Jones furniture will keep you happy outdoors through all seasons.

Are your pieces UL listed?

Yes!

My furniture isn’t working! What’s wrong?

Make sure that your piece is plugged into a working electrical outlet. You can tell the piece is getting power if you hear the relay click when you turn it on.

Check the thermostat and make sure it is turned up enough. If it’s too low, you might not notice the piece heating up or it might be taking a very long time.

If you are still having trouble, feel free to get in touch.

Are you pieces durable enough for commercial or hospitality settings?

Yes, they are. Please contact us for more information!

How much does it weigh?

All weights are approximate.

Helios Lounge: 250 lbs

Helios Chair: 120 lbs

Evia Lounge: 150 lbs

Evia Chair: 90 lbs

Kosmos Chair: 140 lbs

Apollo Chair: 90 lbs

Apollo Lounge: 125 lbs

Orion Chair: 100 lbs