Shipping

Shipping & Delivery

Delivery timing

Orders within the contiguous United States typically arrive 1–2 weeks after they ship. Our freight carrier will contact you to schedule a 4-hour delivery window. Scheduling options vary by location.

Shipping rates

Local Delivery (San Francisco County)

  • All seating: $199

  • Tables only: $99

Standard Delivery (outside San Francisco County)

  • Single seat (e.g., one chair): $299

  • Multiple seats (e.g., two chairs or a lounge): $399

  • Tables only: $199

Tables ship free when added to a seating order.

Free pickup: Bay Area customers can pick up their order at our San Francisco location at no charge. Select pickup at checkout.

Threshold Delivery

All Local and Standard Delivery orders include Threshold Delivery. Your furniture is delivered to the threshold of your home. It is not brought inside your home or unit.

What “threshold” means

  • Houses: the first outdoor entry point the driver can safely reach. That could be just inside your front gate, at the top or bottom of exterior stairs, or in your open garage.

  • Apartments, condos, and other multi-unit buildings: at the building’s main entrance or lobby, not at your unit’s door. Drivers will bring the delivery inside the lobby or to a loading dock depending on the building. 

How your furniture arrives

  • Within the Bay Area: boxed or blanket-wrapped, depending on the size and weight of your item. 

  • Outside the Bay Area: by freight carrier, either boxed on a pallet or in a wooden crate, depending on the size and weight of your item.

Included

  • A scheduled 4-hour delivery window

  • Delivery to your threshold, as defined above

Not included

  • Bringing furniture inside your home or unit

  • Delivery to your backyard or patio

  • Guaranteed delivery up or down exterior stairs. Carrying furniture up steps is at the driver’s discretion.

  • Delivery to your unit’s door, or use of elevators or interior stairs

  • Placement in a specific location

  • Unpacking, assembly, or removal of boxes, pallets, crates, and packaging

Have stairs, a narrow gate, or a tricky entry? Choose White Glove Delivery, or email hello@galanterandjones.com before your order ships and we’ll help you plan.

White Glove Delivery

White Glove Delivery brings your furniture inside your home,  backyard or patio, places it where you want it, and includes unpacking and packaging removal. Pricing depends on your location. Contact hello@galanterandjones.com for a quote, before or after you order.

On delivery day

Your carrier will reach out in advance to schedule delivery.  Before signing to accept the package, inspect your furniture for cracks or chips. If you see damage, write “possible freight damage” on the delivery receipt, take photos, and contact us within 48 hours at hello@galanterandjones.com  or 415-937-0336. We’ll arrange a replacement and handle the freight claim.

Additional information

  • Purchasing and shipping are available only within the 48 contiguous United States.

  • We cannot ship to PO Boxes, APO, FPO, or DPO addresses, or to freight forwarders.

  • Rush production is available for an additional fee. Contact hello@galanterandjones.com for a quote.