The ideal complement to our line of chairs and lounges, Kosmos Coffee Table is made from the same smooth, durable stone material as the rest of our furniture.
1) Using warm water and a non-abrasive cloth or towel, gently wipe the surface of your chair once every few weeks to remove surface oils and visible dirt or bird-droppings. At most, a mild dish soap (Dawn) dilluted in warm water should work on problem areas.
2) Turn on chair and using a dry, non-abrasive towel, remove excess moisture, and let chair dry completely for best results.
Durable, weather-resistant covers for your heated furniture are now available from Couverture. They have custom patterns for all the Galanter & Jones furniture on file and are all made to order.*
Request a quote for custom covers by clicking the link below to fill out their quote request form. Be sure to mention Galanter & Jones and the model of your furniture (ex. "Galanter & Jones Evia Lounge") in your request, and they will manage the order process with you.
Galanter & Jones offers a three-year limited warranty for residential use and a one-year limited warranty for commercial use of our products, which goes into effect upon the date of product delivery. The warranty applies only to products that have been handled, installed, and maintained in accordance with the guidelines recommended by Galanter & Jones.
For complete details, and for warranty exceptions, please read our full warranty page carefully.
FREIGHT DAMAGE & RETURNS REPLACEMENT
Upon delivery, accepting the shipment from the carrier is acknowledging the piece has been received in new condition. Therefore, it is imperative that you carefully inspect the product immediately. You should inspect the piece for structural cracks and/or chips, which may have occurred due to mishandling during shipping. If an order arrives damaged, please note “Possible Freight Damage” on the delivery receipt, take photos of the damage. Immediately contact us at 415-937-0336 or email@example.com so we can arrange for a replacement and start a shipping claim.We will issue a Return Goods Authorization (RGA) number and priority- and schedule a replacement. Please save all pallets, packing materials and your damaged item for insurance purposes.
SHIPPING AND DELIVERY IN CONTIGUOUS U.S.
Please allow between two and eight days for shipping. * For non-local (outside Bay Area) deliveries, due to size and weight, your furniture order will be delivered to your driveway or curbside.** Placement of the item in the home and package removal is not provided unless specified. You must be present at the time of drop-off. When receiving, please handle with care as you would any new furniture. Although Galanter & Jones heated outdoor furniture is durable and intended for outdoor use, improper handling can damage your furniture. Place all furniture on the ground on the furniture feet only.
If you must lay furniture on its side please use a blanket, cardboard, or other soft surface. Additionally, use moving blankets to protect hard surfaces while moving to intended locations. Do not drag pieces over ground surfaces! Our pieces come with leveling feet to ensure that they sit flat wherever they are placed. Leveling feet may need adjustment depending on final placement.
We ship most orders via freight within the contiguous United States. Our shipping charges are intended to compensate for processing your order, packing and handling, crate and packaging, delivery, and other related overhead expenses.
*Rush order production and/or delivery can be arranged at an additional fee.
**In-home delivery is available at an additional cost.
HAWAII, ALASKA, CANADA, & INTERNATIONAL SHIPPING
For international shipping, we will complete the required paperwork to ship our products; however, you are responsible for all additional paperwork, duty and taxes required prior to delivery.
We are unable to process International web orders. To inquire about shipping rates outside the contiguous United States, please contact us directly at 415-937-0336 or firstname.lastname@example.org.